PLEASE READ THIS ENTIRE PAGE BEFORE PURCHASING!!
Please email all information for your designs to thegfxgoat@gmail.com within 24 hours of your purchase. If you do not send in the requited information this could extend your turn over time. Rush orders ARE accepted (2 business day turnaround) please select that you would like your order rushed when purchasing!
REVISIONS: All designs will be sent via email. Designs include 3 revisions per design. Anything aftwerwards will be additional cost.
SHIPPING: Shipping is included. Prints will be printed & shipped once card design is approved by client. Please allow 2-4 business days from shipping date to revcieve product.
RUSH ORDERS: Additional fees do apply! If it is not listed on the product then please contact me before purchasing.
COMMUNICATION:PLEASE DO NOT PANIC! TheGfxGoat works consistently to get orders out. Please be advised there will be no contact once your order has been submitted or during the creation period of your design. THIS DOES NOT MEAN YOUR ORDER IS NOT BEING WORKED ON, OR HAS BEEN OVERLOOKED. If you have any questions about your order during this time, no problem, simply email thegfxgoat@gmail.com and we will be more than happy to respond. Excessive emails and DMs will not be tolerated.
REFUNDS:There will be NO REFUNDS issued on orders that have been secured. If a dispute is filed, and your order is in progress, please be advised that the process of your order will come to an end, and you will not receive the item in which you requested. Please note that turnaround times are only estimates!
TURN AROUND TIMEFRAMES
Please be advised turnaround time iS 7-14 business days to complete. Sale turnaround times are 2-3 weeks. Business days does NOT include weekends. Rush order turn around time frame is 2 business days. Website & Package turnarounds are listed under each product.
*Domain and Plan are NOT included with website development. Please purchase your plan through Shopify or WiX along with your domain within 24-28 hours after purchase and email the credentials to thegfxgoat@gmail.com with your order number. We accept HIGH QUALITY images only for website design or stock models can be provided for an additional cost [please email us if you need stock photography].
PLEASE NOTE!
All information must be emailed within 24-48 hours of purchase please inlcude name and order number as subject
-Detailed information for logo business name , brand colors etc
-Information for instagram flyers
-High quality images for site banners and flyers
-Contact information and additional info for brand collateral.